Mohammad Soltan Hosseini; Leili Khavari Khorasani; Mojtaba Ghasemi Siani
Abstract
The purpose of the present study was to investigated the impact of different types of unfavorable news (negative value-related news and negative performance-related news) on brand hate of sports products. The present study was practical. The statistical population of the study consisted of all users ...
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The purpose of the present study was to investigated the impact of different types of unfavorable news (negative value-related news and negative performance-related news) on brand hate of sports products. The present study was practical. The statistical population of the study consisted of all users of sport products at University of Kurdistan, that statistical sample of 550 people was selected. In order to compare the two types of undesirable news, the research sample was divided into two groups. Simple random sampling method was used for data collection. Questionnaire was used to measure research variables and descriptive (frequency, percentage, mean) and inferential (path analysis) methods were used for data analysis. The results showed that both types of unfavorable (negative) news influenced on the brand hate of sports products, but negative value-related news had a stronger effect. The results also indicated that in both groups, brand hate had a positive and significant effect on all three behavioral outcomes (Brand Avoidance, Negative WOM and Brand Retaliation). Accordingly, it is suggested that corporate executives be sensitive to the news of their products and their company in the media. And prevent the dissemination of undesirable news (especially value-related news) which in most cases may also be false or rumored.